Privacy Policy

1. Who we are

TuneShift Inc ("TuneShift", "we", "us") is a Delaware corporation located at 8 The Green, Dover, DE 19901, United States. We provide AI inference optimization services to businesses. This policy explains how we handle information collected through tuneshift.ai and through our engagements with customers.

2. Information we collect

Information you provide: your name, business email, company, role, and anything else you include when you contact us, request a pilot, or subscribe to updates.

Technical workload information: during an engagement, we may receive model identifiers, hardware specifications, configuration files, anonymized traffic traces, and performance telemetry supplied by the customer.

Usage information: standard server logs and aggregate analytics such as pages viewed, referring URL, approximate region, browser type, and timestamps.

3. How we use information

We use information to respond to inquiries, deliver and improve our optimization services, benchmark and verify performance results, maintain the security and reliability of our systems, meet legal and accounting obligations, and send business communications you have requested.

We do not sell personal information, and we do not use customer workload data to train models offered to other customers unless a separate written agreement permits it.

4. Legal bases

Where the GDPR or similar laws apply, we process personal information on the basis of contract performance, our legitimate interest in operating and improving a business-to-business service, your consent where required, and compliance with legal obligations.

5. Sharing

We share information with service providers who host our infrastructure, deliver email, and provide analytics, each bound by confidentiality obligations. We may disclose information when required by law, to protect our rights, or in connection with a merger, acquisition, or sale of assets.

6. Retention and security

We retain information only as long as needed for the purposes described here or as required by law. Customer workload artifacts are deleted or returned at the end of an engagement on request. We apply access controls, encryption in transit, and least-privilege practices, though no method of transmission or storage is completely secure.

7. Your rights

Depending on your location, you may request access to, correction of, deletion of, or a copy of your personal information, and you may object to or restrict certain processing. Contact privacy@tuneshift.ai and we will respond within the period required by applicable law.

8. International transfers

We are based in the United States and may process information there. Where required, we use appropriate safeguards such as standard contractual clauses for transfers out of the EEA or UK.

9. Cookies

Our website uses strictly necessary cookies and limited analytics cookies. You can control cookies through your browser settings; disabling them may affect site functionality.

10. Children

Our services are intended for businesses. We do not knowingly collect information from anyone under 16.

11. Changes and contact

We may update this policy and will revise the effective date above. Questions can be sent to privacy@tuneshift.ai or to TuneShift Inc, 8 The Green, Dover, DE 19901, United States.